Privacy Policy

Name and address of the person responsible

Responsibility defined by the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations lies within:

Retromotion GmbH

Pragstr.  26 - 46

70376 Stuttgart Germany

Germany

Local Court Stuttgart HRB 735593

Managing Director: Artur Oswald, Martin Wellhöffer

Phone: +49 711 252 985 19

E-Mail: info@retromotion.com

Website: www.retromotion.com 

General information on data processing

Scope of processing of personal data

We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. We only process personal data of our users if  they have given consent. An exception applies in those cases where prior consent cannot be obtained and the processing of the data is permitted by law.

Legal basis for the processing of personal data

Whenever we obtain the consent of the subject concerned by processing of personal data, Art. 6 par. 1 lit. a EU General Data Protection Regulation (GDPR) is the legal basis.

When processing personal data required for the fulfilment of a contract of which the data subject is a party, Art. 6 par. 1 lit. b GDPR is the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

If the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 par. 1 lit. c GDPR is the legal basis.

In the event that the vital interests of the data subject or another person require the processing of personal data, Article 6(1)(d) GDPR is the legal basis.

Whenever processing is necessary to maintain legitimate interests of our company or a third party, and the interests, fundamental rights and freedom of the data subject do not outweigh the first-mentioned interest, Art. 6 par. 1 lit. f GDPR is the legal basis for processing.

Data erasure and storage time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if the European or national legislator, EU regulations, laws or other regulations to which the person responsible is subject, demands it. The data will also be blocked or deleted if a storage duration defined by the aforementioned regulations expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Every time you visit our website, our system automatically collects data and informations of the computer system you`re accessing the website with.

The following data is collected: 

  • browser type and version
  • operating system
  • File request of the client
  • IP address
  • Date and time of access
  • Websites from which the user's system reaches our website
  • Websites accessed by the user's system through our website
  • The http-response-code

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The temporary storage of the IP address by our system is necessary to enable the user`s computer to access and display our website. The IP address of the user remains stored for the duration of the session.

The data is stored in log files to ensure the functionality of the website. In addition, the data also serves to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes is not conducted in this context.

For these purposes, our legitimate interest in data processing is also according to Art. 6 par. 1 lit. f GDPR.

Duration of storage

The data will be deleted as soon as it is not necessary anymore for the purpose of its collection. Data that was collected for the provision of the website is deleted when the respective session has ended.

If the data was stored in log files, deletion is done within seven days. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment to the user is no longer possible.

Possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection by the user.

Use of cookies

Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after changing the page.

The following data is stored and transmitted in these cookies:

  • Language settings
  • Items in a shopping cart
  • log-in information 

The user data collected by these necessary cookies are not used to create user profiles.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 par. 1 lit. f GDPR.

Legal basis for data processing

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

Purpose of data processing

The purpose of using necessary cookies is to simplify the user experience. Some features of our website cannot be offered without the use of cookies because it is necessary that the browser is recognized even after a page change.

We need cookies for the following features:

  • shopping cart
  • Accepting language settings
  • Remembering log-in information

The user data collected by necessary cookies are not used to create user profiles.

For these purposes, our legitimate interest also lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings of your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all of its features.

Newsletter

Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input mask is transmitted to us.

The following data is collected during registration: 

  • Email address of the user
  • IP address of the computer
  • Date and time of registration

If you purchase goods or services on our website and provide us with your e-mail address, we may subsequently use it to send you a newsletter. In such a case, the newsletter will only send direct advertising for similar goods or services of our own.

In connection with data processing for the dispatch of newsletters, no data is passed on to third parties. The data will be used exclusively for sending the newsletter.

Legal basis for data processing

The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR or as a result of the sale of goods or services § 7 para. 3 UWG if the user has given his consent.

Purpose of data processing

The collection of the user's e-mail address serves to send the newsletter.

The collection of other personal data as part of the registration process serves to prevent misuse of the services or the e-mail address used.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which it was collected. The user's e-mail address will therefore be stored for as long as the subscription to the newsletter is active.

The other personal data collected during the registration process will generally be deleted after a period of seven days.

Possibility of objection and elimination

The subscription to the newsletter can be cancelled by the user at any time. For this purpose there is a corresponding link in every newsletter.

This also makes it possible to revoke the consent to the storage of personal data collected during the registration process.

Registration

Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process:

  • The IP address of the user
  • Date and time of registration
  • Email address of the user
  • Name of the user
  • Customer group of the user  

During the registration process, the user's consent to the processing of this data is obtained. 

Legal basis for data processing

The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent.

Purpose of data processing

A registration of the user is necessary to provide certain contents and services on our website.

Duration of storage

The data will be deleted as soon as is is no longer necessary, to achieve the purpose for which it was collected.

Possibility of objection and elimination

As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time. 

The account can be deleted or changed via the account settings at https://retromotion.com/en/customer/account/edit/.

Ordering procedure

Description and scope of data processing

For orders via our online shop you can either register and thus create a user account (see Terms of Use), or order as a guest user.

We process the data of the users of our online shop to enable the selection and ordering of the selected products or services, as well as their payment and delivery.

The data processed for this purpose includes inventory data, communication data, contract data and payment data. The persons affected by the processing include our customers, interested parties and other business partners. Further data can be given and stored voluntarily for the optimization of the ordering process and user experience. This includes vehicle data and special interests.

For payment transactions we use the external payment service provider PayPal. Via PayPal`s platform our users can make payments. PayPal's privacy policy: https://www.paypal.com/ee/webapps/mpp/ua/privacy-full

This payment service provider processes data such as: Inventory data, (the name and address), banking data, (account numbers or credit card numbers, passwords, TANs and checksums as well as the contract and transaction sums) and recipient data. This information is required to complete the transactions. However, this data is only processed and stored by the payment service provider. As a result, we do not receive any account or credit card related information, but only information about the confirmation or failure of the payment. The payment service provider may transfer data to third parties for identity and credit checks. For this we refer to the terms and conditions and data protection information of the payment service provider.

Legal basis for data processing

The legal basis for processing is Art. 6 para. 1 lit. b and c GDPR. The information marked as necessary is required to establish or fulfil the contract. We only disclose the data to third parties upon delivery, payment or within the scope of legal permits and obligations to legal advisors and authorities.

Purpose of data processing

The purpose of the processing is the compliance of contractual services in the context of the operation of an online shop, billing, delivery and customer service.

Duration of storage

The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.

Possibility of objection and elimination

The collection of data for any order process is mandatory for the operation of the online shop. Consequently, there is no possibility of objection by the user.

Web analysis by Google Analytics

Scope of processing of personal data

If you have given your consent, Google Analytics, a web analysis service of Google Inc. is used on this website. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.

Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, Google will shorten your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand, to enable anonymisation. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would like to point out that on this website Google Analytics has been extended to include IP anonymisation in order to ensure anonymous collection of IP addresses (so-called IP masking). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/us.html or https://policies.google.com/?hl=en

Legal basis for data processing

When giving your consent the legal basis for the use of Google Analytics is Art. 6 Par. 1 S.1 lit. a GDPR.

Purpose of data processing

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use.

Transfer to third countries

Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can download the certificate here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.

Duration of storage

The data sent by us and linked with cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that reaches this limit is automatically deleted once a month.

rights concerned

You can revoke your consent at any time with effect for the future by preventing the storage of cookies by a corresponding setting of your browser software; however, we would like to point out that in this case you may not be able to use all functions of this website.

Google AdWords

Scope of processing of personal data

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer according to Art. 6 par. 1 lit. f. GDPR) we use the services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").

Google is certified under the Privacy Shield Agreement, which gives Google a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

Retromotion uses the online marketing tool Google "AdWords" to place ads in the Google Advertising Network (e.g. in search results). This means they are displayed to users who have a presumed interest in the ads. This allows us to deliver advertisements for and within our online offer in a more targeted manner. For example, if a user is shown ads for products in which he is interested in other online offers, this is referred to as "remarketing". For this purpose, when our website is accessed, Google directly executes a code of Google and (re)marketing tags (invisible graphics or code, also known as "web beacons") are integrated. With the help of these tags, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). This file stores which websites the user was on, which contents he is interested in, which offers the user has clicked on, technical information on the browser and operating system, referring websites, visiting time and further information on the use of the online offer.

We also receive an individual "conversion cookie". The information collected with the help of this cookie is used by Google to generate conversion statistics for us. However, we only see the total number of anonymous users who clicked on our ad and were redirected to a page with a conversion tracking tag. However, we do not receive any information that personally identifies users.

User data is processed pseudonymously within the Google advertising network. This means that Google does not store and process any personal data such as the names or e-mail addresses of users, but processes the relevant data with the help of cookies within pseudonymous user profiles. This means that ads are not delivered to identifiable individuals, but to cookie holders, regardless of who this cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. The information collected about the users is transmitted to Google and stored on Google's servers in the USA.

Further information on the data protection regulations and possible objections can be found here: https://policies.google.com/technologies/ads

Administration Accounting, Organization

Scope of processing of personal data

We process data for administrative tasks as well as the organization of our company, financial accounting and compliance with legal obligations, such as archiving. Here we process the same data that we also process in the performance of our contractual obligations.

Legal basis for data processing

The processing bases are Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. GDPR.

Purpose of data processing

The purpose of the processing is administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services.

Rights concerned

Rights of the data subject

If your personal data is processed, you are a concerned person according to the GDPR and you have the following rights:

Right to information

You can ask the responsible person to confirm whether personal data concerning you will be processed by us.

If your data is processed, you can request the following information from the person responsible:

(1) the purposes of date processing;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;

(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;

(5) the existence of a right to rectification or deletion of personal data concerning you, a right to limitation of processing by the controller or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) any available information on the origin of the data if the personal data are not collected from the data subject;

(8) the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees according to Art. 46 GDPR.

Right to rectification

You have the right to rectification if the personal processed data concerning you is incorrect or incomplete. The person responsible shall correct this data without delay.

Right to limitation of processing

Under the following conditions, you may request that the processing of your personal data is restricted:

(1) if you dispute the accuracy of the personal data concerning you. Your dispute must give the person responsible enough time to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse to delete the personal data. Instead you request to restrict the use of that personal data;

(3) the person responsible no longer needs the personal data for the purposes of the processing, but you do need them to assert, pursuit or defend legal claims, or

(4) if you have filed an objection to the processing pursuant according to art. 21 par. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, pursuing or defending rights or protecting the rights of another natural or legal person or because of an important public interest of the Union or a Member State.

If the processing of your personal data has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.

Right to deletion

Deletion

You may request that the person responsible has to delete the personal data concerning you without delay and the person responsible is obliged to delete this data without delay if one of the following reasons applies:

(1) The personal data concerning you is no longer necessary for the purposes for which they were collected or processed.

(2) You revoke your consent, on which the processing was based according to art. 6 par. 1 lit. a or art. 9 par. 2 lit. a GDPR, and there is no other legal basis for the processing.

(3) You file an objection against the processing according to art. 21 par. 1 GDPR and there are no other legitimate reasons for the processing, or you file an objection against the processing according to art. 21 par. 2 GDPR.

(4) The personal data concerning you has been collected and processed illegally.

(5) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the person responsible is subject.

(6) The personal data concerning you has been collected in relation to services offered by the “Informationsgesellschaft” according to art. 8 par. 1 GDPR.

Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete it according to art. 17 par. 1 GDPR, he shall take appropriate measures, including technical measures, to inform data processors who process that personal data that you as the person concerned have requested the deletion of all links to this personal data or of copies or replications of this personal data.

Excemptions

The right to deletion does not apply if the processing is necessary

(1) to practice freedom of expression and information;

(2) for the compliance of a legal obligation required for processing under the law of the Union or of the Member States to which the person responsible is subject. Or for the compliance of a task in the public interest.

(3) for reasons of public interest in the field of public health according to art. 9 par. 2 lit. h and art. 9 par. 3 GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes according to art. 89 par. 1 GDPR.

(5) to assert, pursue or defend legal claims.

Right to information

If you have pursued your right to have the person responsible correct, delete or limit the processing, he/she is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

The person responsible shall have the right to be informed of such recipients.

Right to data transferability

You have the right to receive the personal data, that you have provided to the person responsible, in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person without obstruction by the responsible person to whom the personal data was provided, if

(1.) processing is based on consent according to art. 6 par. 1 lit. a GDPR or art. 9 par. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b DSGVO and

(2.) processing is carried out using automated methods.

When making use of this right, you also have the right to request that the personal data concerning you is transferred directly from one person responsible to another person responsible, if this is technically possible. The freedom and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the compliance of a task in the public interest or in the execution of official authority that was transferred to the person responsible.

Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Article 6(1)(e) or (f) of the GDPR; this also applies to profiling.

The person responsible will no longer processes the personal data concerning you, unless he can prove that he has legitimate reasons to maintain the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, pursue or defend legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time; this also applies to profiling, if it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to use your right of objection via automated procedures.

Right to revoke the data protection declaration of consent

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

Automated decision in individual cases including profiling

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the person responsible,

(2) is admissible by law of the Union or of the Member States to which the person responsible is subject and that law contains appropriate measures to safeguard your rights, freedoms and legitimate interests, or

(3) with your express consent.

However, these decisions may not be based on special categories of personal data according to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g DSGVO applies and appropriate measures have been taken to protect your rights, freedoms and your legitimate interests.

In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests.

Right of appeal to a supervisory authority

You have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect the infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.